Workflow automation platform connecting 7,000+ apps — now evolving into a governed AI agent platform. December 2026 update added agent versioning (draft vs. published versions so you can test changes without breaking live workflows), redesigned Admin Center for multi-user governance, and a 'needs review' debugging state for failed runs. SOC 2 readiness work signals enterprise trust focus. Zapier Agents: free for 400 activities/month, $50/month for 1,500. Core workflow automation starts at $20/month.

OpenAI's flagship AI platform — had what Everyday AI's Jordan Wilson called 'the most consequential product week in years' (April 21-27, 2026): GPT-5.5 'Spud' launched with 60% fewer hallucinations, scored 84.9 on GDPval benchmark, and ties/outperforms expert humans 85% of the time. ChatGPT Images 2.0 launched simultaneously — production-grade typography, 2K resolution, multilingual text rendering, 8 coherent images per prompt, beat every other image model by 236 points in blind testing. ChatGPT Workspace Agents launched — persistent AI assistants that run complex multi-step workflows automatically, even offline. Caveat: GPT-5.5 is optimized primarily for agentic coding tasks — content marketers focused on writing quality may not notice dramatic improvements over previous versions.